How Cafmotel collects, uses, and protects your information — including our explicit commitment to never sell or share your SMS/mobile data.
Cafmotel (“Cafmotel”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data when you visit www.cafmotel.com, use our products, or communicate with us by phone, email, or SMS.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this policy exclude text messaging originator opt-in data and consent; this SMS opt-in information will not be shared with any third parties under any circumstances.
Information sharing with subcontractors who directly support our services to you (such as our SMS message delivery provider and customer service platforms) is permitted only to the extent strictly necessary to deliver the messages you have requested.
We collect information that you provide to us directly, information we collect automatically when you use our services, and information from third-party sources.
We use the information we collect to:
If you opt in to receive SMS or text messages from Cafmotel or any Cafmotel product, the following terms apply:
We send SMS messages only to recipients who have provided express written consent — for example, by checking an opt-in box, replying to a confirmation message, or submitting a form that clearly discloses the SMS program. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase.
You can cancel SMS messages at any time by replying STOP to any message. After replying STOP you will receive one final confirmation message and will not receive further SMS messages from that program. For help, reply HELP or contact us at sales@cafmotel.com.
Mobile phone numbers, SMS opt-in consent, and any associated mobile information collected as part of our text messaging program are never shared, sold, rented, or otherwise disclosed to third parties or affiliates for marketing or promotional purposes. The only parties that may process this data are subcontractors directly supporting message delivery (such as our SMS gateway and infrastructure providers), and only to the extent required to deliver the messages you have requested. This restriction applies to all use case categories.
We do not sell your personal information. We share information only as described below:
SMS opt-in data and mobile information are excluded from all of the above sharing categories except for subcontractors directly enabling message delivery.
Our site uses cookies and similar technologies to maintain session state, remember your preferences, and analyze site usage. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain pages.
We implement administrative, technical, and physical safeguards designed to protect your information — including TLS encryption in transit, encryption at rest where applicable, role-based access controls, and routine security reviews. No method of transmission or storage is 100% secure, but we work to maintain industry-standard protections.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for the duration required to demonstrate consent and to comply with applicable telecommunications regulations.
Depending on your location, you may have the right to:
To exercise any of these rights, please email us at sales@cafmotel.com. We will respond within the timeframes required by applicable law.
Our services are not directed to children under the age of 13 (or under 16 in the European Economic Area), and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can promptly remove it.
Cafmotel operates across the USA, Canada, and India. Your information may be transferred to, stored in, and processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your data during international transfers.
Our website may contain links to third-party sites (e.g., our blog at callchex.com/blogs, social media). We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing information.
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be communicated via the website or, where appropriate, by direct notice. Your continued use of our services after a change becomes effective constitutes acceptance of the revised policy.
If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us: