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We maintain a 5.0 Star rating for customer on-boarding and award winning customer support

Phone, Text, E-Fax, Dialer, CRM & Lead Management and so much more..

Complete Communication Platform For Your Business
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Dynamic Analytics

With our comprehensive and dynamic dashboards, analyzing your business centre solution's productivity has never been easier.
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API Integration

Cafmotel's APIs make it easy to integrate our platform features in your web or mobile application.
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Plug And Play

A complete and ready-to-use Voice,Text,Fax and Email Platform.Fully managed for small and medium size businesses
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Are You Planning to Expand Your Business Globally?

Join Our Partner Program

Start Selling Behalf of Us

Increase Your Revenue

We would be privileged to have you as one of our partners. Join Cafmotel family today and drive your business forward & increase your revenue. Let's grow together!
BECOME A CHANNEL PARTNER

Build A Cloud-Based Business Communication Platform

Endless Opportunities with a single platform

Virtual number
Get a virtual number to route all the business departments to an IVR or mobile without any hassle.

Smart IVR
Build a IVR flow to control a large number of incoming calls and direct straight to agents according to the caller's input.

Distributed Call Center
Avail the most of both the inbound call center and outbound call center services on cloud

Number masking
protection for the privacy of customers, by their phone numbers secure without any exchange of information.

Toll Free
Get domestic and international toll free numbers and make it fast to contact your business.

Outbound Calling
Enhance the productivity with automated outbound calls for agents and optimize their time strategically.

E-Fax
Get fax directly to your inbox without having a physical fax machine and send it using our platform.

Text Messaging
Through our platform, send promotional and transactional text messages to customers with the same virtual number.

Conferencing
A simple yet feature-rich audio and web conferencing program to host all meetings online anytime from anywhere.

Click to Call
Enable yourself to connect with customers and agents quickly and efficiently with a click to call.

Progressive Dialer
Improve agent productivity with progressive dialer software.

CRM Integration
A single, integrated platform providing the best solutions for next-generation communication

API Management
White label all activities by integrating all advanced features into your platform with an easy to configure API

Lead Management
Add and manage all your different lead sources in a few clicks using the top- notch integrated lead management platform.

Email Marketting
Take your business to the next level with the fast track sales process, send emails to customers while talking over a phone cal with them.

Built for Businesses

Record all Widespread Communication

Through our distributed call center mobile application, track and record all business conversations with your agents made from a personal number anytime from anywhere.

Ensure Data Security

Without wondering about maintenance, keep the customer data secure with our advanced platform and channelize it as per your requirements. And that too with advanced data safety.

Around The Clock Support

No matter what time, always be available for your customers and never miss a business lead with 24/7 support.

Real-time Analytics Dashboards

Customized analytics dashboard curation to get insights by integrating the CRM suite using cloud telephone solutions.

Personalized Customer Experience

Through personalized IVR feature, improve customer interaction experience with customized greetings in regional languages.

Global Presence

Widen your customer base using virtual numbers for international locations that too without setting up any office.

Our Plans & Services

A complete list of striking features to match up with your business necessities


Starter Plan

From $ 9.99 /per user
     Cloud Phone System
     Unlimited Inbound/Outbound Calls
     Extensions
     DNC Registry
     Voicemail
     Call-back Management
     Mobile Application
     API
     Desktop Phone
     Progressive Dialer
     Click-to-call Dialing
     DID Management
     Local Caller ID**
     Email Notifications
     SMS Portal**
     Call Recording
     Conferencing
     Marketing Automation
     Fax
Signup For A 7 Day Free Trial


Standard Plan

From $ 24.99 /per user
     Cloud Phone System
     Unlimited Inbound/Outbound Calls
     Extensions
     DNC Registry
     Voicemail
     Call-back Management
     Mobile Application
     API
     Desktop Phone
     Progressive Dialer
     Click-to-call Dialing
     DID Management
     Local Caller ID**
     Email Notifications
     SMS Portal**
     Call Recording
     Conferencing
     Marketing Automation
     Fax
Signup For A 7 Day Free Trial


Premium Plan

From $ 39.99 /per user
     Cloud Phone System
     Unlimited Inbound/Outbound Calls
     Extensions
     DNC Registry
     Voicemail
     Call-back Management
     Mobile Application
     API
     Desktop Phone
     Progressive Dialer
     Click-to-call Dialing
     DID Management
     Local Caller ID**
     Email Notifications
     SMS Portal**
     Call Recording
     Conferencing
     Marketing Automation
     Fax
Signup For A 7 Day Free Trial

Customizable for all Industries

Education
Ecommerce
Healthcare
Mass Media
Real Estate
Financial Service
Food & Beverages
Education

Education

Add a whole extra dimension by introducing automate communication between faculty and students or parents. It brings operations online to handle a large volume of the call flow, and also it helps to garner data with just a missed call.

Exceptional Marketing Solutions for Businesses and SMEs

Get an efficient and convenient way to build relations with your customers through a customized and efficient method. Regulate every single call and optimize them as per the convenience of agents based on IVR selection, agent skills, business hours, and so on.

SOME HAPPY VOICES

What our customers say

Since we got Cafmotel’s emergency response solution (ERCC), the hospital has been able to reduce its error rate by 90%

RAJIV GUPTA, DEPUTY MANAGER, MEDICAL OPERATIONS FORTIS

Happy that Cafmotel have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

Andrew Gomez, CIO WeAdvanceNow

Happy that Cafmotel have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

Andrew Gomez, CIO WeAdvanceNow

Happy that Cafmotel have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

Andrew Gomez, CIO WeAdvanceNow

Happy that Cafmotel have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

Andrew Gomez, CIO WeAdvanceNow

Happy that Cafmotel have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

MRINAL CHAKRABORTY, CIO WeAdvanceNow

Happy that Cafmotel have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

MRINAL CHAKRABORTY, CIO DTDC

Happy that Cafmotel have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

MRINAL CHAKRABORTY, CIO DTDC

Happy that Cafmotel have come to such a great use during difficult times, we cloud switch to WFH system for all CS personal and today everyone supporting from home and giving customer all essential services - keep it up and a big thanks.

MRINAL CHAKRABORTY, CIO DTDC

Our Clients

Trusted by over 50+ organizations across 3 countries

FAQ's

What are Virtual Numbers?
Virtual Numbers are cloud-based phone number that is not associated with any particular location and generally used to divert the call to an assigned phone number(s). It provides a confidential communication environment to the caller and receiver through masking their identity during the phone call.
What Are the Advantages of Possessing a Virtual Cell Number?
There are lots of benefits of using a virtual number. Some of them are as follows:
  • Operators can control the calls anytime from anywhere,
  • Managers can forward the business calls to their phone numbers,
  • Coupling a virtual number with other services like outbound calls,missed call, solutions, and IVR solutions,
  • Stops the off-platform transactions by masking the contact numbers of both caller and receiver,
  • Above all, it can record the conversation during a call.
Are the Virtual Number and Toll Free Number Different?
Since a virtual number is not directly associated with a telephone line or any location. Such numbers work to forward calls to a designated phone number formatted by a person who holds the virtual number. On the other hand, the toll free number doesn't let the callers bear any phone call charges. Also, the owner of the toll-free number incurs the fee of every arriving call. In addition to this, these numbers generally begin with 1800 and are eleven digits in total.
From Where I Can Get a Virtual Phone Number with Call Recording Program?
You don't need to worry about purchasing a virtual phone number with call recording software as Cafmotel is the best place to get such services. With the consent of a caller, all calls get recorded automatically. The service is cloud- based and can be tracked and recorded anytime.
What Is the Most Reliable Call Forwarding Service for a Startup?

Since many services cloud telephony provides, among which call center solution. It is the most reliable option for call forwarding service for a startup. It lets you build a small call center on the cloud. Also, there is no need for physical space for startup businesses, and quite affordable. Based on technology, there is no need for an extra employee in your company to route the incoming calls to the available agents. Above all, irrespective of physical boundaries, everything is accessible anywhere from the cloud.

What is cloud technology?

Cloud Technology allows the users to access stored data in a virtual space through networks, in most cases, via satellite. Using it, Cafmotel offers you its services and makes your business available to operate from anywhere. As "On the cloud" means hosted, it is also another word for Hosted Technology.

Can I Get a Free Virtual Phone Number?

We at Cafmotel have several plans for a startup, among which you can get a free virtual phone number. During the early stage of your startup of 6 months, you can access a free virtual phone number and know more click here.- www.Cafmotel.com

What is a VIP Number?

A VIP number is also known as Vanity Number, is a fancy number that is easy to remember. Usually, it comes with your desired set of digits or in a specified format that you'd prefer. Besides, you can get it through a small premium by paying a small amount of money.

Can I Use Bulk Sms Service Through My Virtual Number If My Number Is on the Cloud?

Yes! If you want to use bulk SMS service using your virtual number, you can do that. You can use your virtual number like any ordinary phone number.

Where Can I Set Up a Virtual Number in North America?

You don't need to set up a virtual number in North America. All you have to do is contacting us at +1631 557 1989. And discuss the requirements that you want. The experts at Cafmotel will take care of everything and start receiving calls from your customers from anywhere.

In Which Countries Are Your Virtual Number Services Available?

With a strong presence in North America, Europe, and Australia, Cafmotel serves 35 countries in the APAC region.

How Can I Avail Your Virtual Number Services Outside North America?

It is quite simple to get a virtual number service outside North America. Connect with a representative at Cafmotel at the dedicated phone number for your region. And we make sure that you connect with the right people. Be it North American, Australia, UK, Mexico, and India. We serve you with a zeal to deliver you the best service in the world. Get in touch with us. Click here.here

What We Guarantee

Authentic Programs For Your Businesses.

24/7/365 Support

We are delighted to providing you hassle-free service through a dedicated support team. Our experienced technical support team is accessible 24*7 round the year to assist our customers with any queries or issues.

30 Day Money Back Guarantee

We believe in delivering the utmost customer satisfaction through our services. And we are so sure of our services that we guarantee 100% refund when the customer is not satisfied with the services under 30 days of the purchase.

99.9% Uptime

Hosted with AWS in many locations covering North America, our platform provides the full redundancy and failover, helping us to keep an outstanding 99.99% uptime all the time.
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All Packages include a 30-day money back guarantee.

Have a question? Call us at +1631 557 1989 ext 1 or email us at sales@Cafmotel.com.